Terms of service

Terms of Service

Please read these terms carefully before using our services.
1. General

By accessing or purchasing from Lumidera, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you may not use our services.

We reserve the right to update or modify these terms at any time. Changes will be effective immediately upon posting on this page.

2. Products & Orders

All products are subject to availability. We reserve the right to limit quantities or discontinue any product at any time.

Order acceptance:

  • We reserve the right to refuse or cancel any order for any reason.
  • If we cancel an order after payment, we will issue a full refund.
  • Please ensure all shipping and contact information is accurate.
3. Pricing & Payment

All prices are listed in USD unless otherwise stated. We reserve the right to change prices at any time without prior notice.

Payment must be received in full before an order is processed. We accept major credit cards and other payment methods as indicated at checkout.

4. Shipping & Delivery

Shipping times are estimates and not guaranteed. We are not responsible for delays caused by customs, carriers, or other events beyond our control.

Please refer to our Refund & Replacement Policy for lost or damaged items.

5. Returns & Refunds

Please review our Refund & Replacement Policy for detailed information on returns, replacements, and cancellations.

  • Return requests must be made within 14 days of receipt.
  • We do not accept returns for change of mind.
  • Refunds will be processed using the original payment method.
6. Intellectual Property

All content on this site, including text, images, logos, and designs, is the property of Lumidera and protected by copyright laws. Unauthorized use is strictly prohibited.

7. Limitation of Liability

To the fullest extent permitted by law, Lumidera shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

Our total liability is limited to the purchase price of the product in question.

8. Contact Us

If you have any questions about these Terms of Service, please reach out to us:

support@lumidera.com — we reply within 24 hours
24h response Global support