• Please verify you have the correct shipping address on your order PRIOR to making payment — this is the address we will ship to.
• When encountering force majeure, order processing may be delayed. Nevertheless, we ensure your order will be processed in a fast manner when weather permits.
• We take every reasonable precaution to ensure products are not damaged. If the item is damaged in transit, please contact us immediately at service@outletshops.co.uk within 3 business days after receiving shipping.

After your order has been successfully placed, you will receive an Order Acknowledgement email to confirm your order details.

Once your item ships, you will receive a Shipment Confirmation email including:

• Your order number
• Carrier's information
• Date and time the order was placed
• Order status
• Package tracking numbers for items that have shipped

You can track your items on the carrier's official website 24 hours a day.

• International shipping services vary from country to country. To find out the exact services available, please enter your full address at checkout.
• Shipping internationally may require you to pay customs and import taxes. All international customers are responsible for the customs rates within their own country. For further information, we recommend contacting your local customs office.